With the onset of digitization globally, Gen-Z students and professionals are empowered by technology to learn new skills at the time and place of their convenience. New Age companies are willing to leverage technology to facilitate such customer-centric solutions bridging gaps between the parties.
The client approached us for a business use case where they wanted to automate one of their core product offerings. i.e. the process of finding content, lessons, classes, tutors, and eventually buy and book slots for French and Arabic language learning.
The scope defined to us included the development of tools which on one hand would allow students to choose and book online personalized training sessions for French and Arabic language depending on the parameters, preferences, and expertise level required and on the other hand allowing B2B partners/Tutors to manage such offerings. An added requirement was to embed a CRM component for managing customers, partners, and helpdesk (support ticket) systems. The icing on the cake was expected scalability, robustness, and negligible maintenance.
HashStudioz team, possessing a right match of frontend and backend technology stack, proposed designing bespoke cloud based solution to deliver the desired solution. Basis the requirement study and business analysis, Technical team proposed a three layered multi-user, multi-version platform that would allow data to be managed efficiently for all the stake holders.
1. Lesson booking system for students/professionals/learners (B2C),
2. Class Management system for teachers (B2B)
3. Admin Console
a. Pricing and Administrative control
b. Centralized employee management
c. ticket management and
d. support system (CRM).
Application was designing considering future requirements viz.
Scalable to add more languages in future
Extensible to accommodate new functionality & feature set
Create more role types & partners.
Robust to handle exponential increase in customer and employee base.
We used the Agile Development methodology with OpenProj management tool. It played a defining role in all communications, product backlogs, timesheet logging, bug tracking, document sharing, and code repository. Our sprint planning, tracking, and team velocity was managed in ProjectLibre. Daily checkins to GitLab: we used GitLab as a custom automated deployment process consisting of all our environments: development, staging, QC-testing, and operations. For example, pulling the latest from the repository as per the applied code-label and building the solutions thereafter. The deployment component was built as a group of batch files from batch programming.
HashStudioz is a digital transformation consultancy and software development company that provides cutting edge engineering solutions to help companies and enterprises decipher complex issues that always emerge during their digital evolution journey. Specialized on both Web and Mobile, HashStudioz fulfills all the needs of its customers starting from Consultancy to UX/UI Design, Application Design & Development, IoT Solutions, Industrial Automation Solutions, Block Chain solutions.